Last updated: 6 November 2026
 
This Privacy Policy explains how AVAIL DISTRIBUTION FZCO ("AVAIL", "we", "us") collects, uses and protects personal data of visitors to www.avail-int.com (the "Website") and of persons who contact us. We process personal data in accordance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and, where applicable, the EU General Data Protection Regulation (GDPR).
 
1. Data controller
 
AVAIL DISTRIBUTION FZCO, Dubai Silicon Oasis, DDP, Building A2, Dubai, United Arab Emirates. Contact for privacy matters: info@avail-int.com.
 
2. Personal data we collect
 
• Data you provide: name, company, job title, e-mail address, phone number, country and the content of your message when you use the contact form, request a quotation, subscribe to our newsletter or send us a CV.
 
• Technical data collected automatically: IP address, browser and device type, pages visited, date and time of visits and similar data collected through cookies and analytics tools.
 
We do not intentionally collect special categories of personal data. Please do not send such data to us.
 
3. Purposes and legal bases
 
We use personal data to: respond to enquiries and prepare quotations (steps prior to entering into a contract and our legitimate interest in developing business relations); perform contracts with customers and partners; send news and marketing communications (your consent, which you may withdraw at any time); consider job applications; operate, secure and improve the Website (legitimate interest); and comply with legal obligations.
 
4. Disclosure of personal data
 
We do not sell personal data. We may share it, to the extent necessary, with: our affiliated companies and local representatives; manufacturers and partners involved in handling your request or project; service providers acting on our behalf (website hosting, e-mail, IT and analytics); and public authorities where required by law. All recipients are required to keep the data confidential and secure.
 
5. International transfers
 
Our service providers may process personal data outside the UAE or your country of residence. In such cases we take reasonable steps to ensure an adequate level of protection, including contractual safeguards.
 
6. Retention
 
We keep personal data only for as long as necessary for the purposes described above or as required by law. Enquiry data is generally kept for up to 3 years after our last contact; job applications for up to 12 months; newsletter data until you unsubscribe.
 
7. Cookies
 
The Website uses cookies and similar technologies that are necessary for its operation and, subject to your settings, analytics cookies that help us understand how the Website is used. You can manage or delete cookies in your browser settings; disabling some cookies may affect Website functionality.
 
8. Security
 
We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration or disclosure. No transmission over the internet is completely secure, however, and we cannot guarantee absolute security.
 
9. Your rights
 
Subject to applicable law, you have the right to request access to, correction or deletion of your personal data, to restrict or object to its processing, to data portability and to withdraw your consent at any time. To exercise your rights, contact us at info@avail-int.com. You also have the right to lodge a complaint with the competent data protection authority.
 
10. Third-party websites
 
The Website may contain links to third-party websites. We are not responsible for their content or privacy practices.
 
11. Children
 
The Website is intended for business users and is not directed at persons under 18. We do not knowingly collect personal data of children.
 
12. Changes to this Policy
 
We may update this Privacy Policy from time to time. The current version is always published on this page with the date of the last update.